penoy365 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a Filipino player.
Key principles that guide how penoy365 handles your personal information
penoy365 uses SSL encryption and industry-standard security protocols to protect all personal and financial data you share with us. Your information is stored on secure servers with restricted access.
penoy365 will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the penoy365 platform.
As a penoy365 player, you have the right to access, correct, or request deletion of your personal data at any time. Contact our support team to exercise your data rights.
penoy365 uses cookies to improve your experience, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings at any time.
Payment information processed through GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay is handled by certified payment processors. penoy365 does not store full card or e-wallet credentials on its servers.
penoy365 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable regulations issued by the National Privacy Commission.
1.1 penoy365 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission ("NPC").
1.2 This Policy applies to all personal data collected through the penoy365 website at penoy365.one, our mobile platform, customer support channels, and any other touchpoints through which you interact with penoy365.
1.3 By creating a penoy365 account or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the penoy365 platform.
2.1 Registration Data. When you create a penoy365 account, we collect your full name, date of birth, email address, mobile number, residential address, and username. This information is required to verify your identity and comply with our age verification obligations (21+ only).
2.2 Identity Verification Data. To comply with anti-money laundering (AML) and know-your-customer (KYC) requirements, penoy365 may collect copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys ID, driver's licence), proof of address, and payment method verification documents.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the penoy365 platform. Payment method details (e.g., GCash number, PayMaya account, bank account details) are processed through certified payment processors. penoy365 does not store full payment credentials on its own servers.
2.4 Gaming Activity Data. We collect records of your gaming sessions, bets placed, games played, bonuses used, and account activity on penoy365. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical Data. When you access penoy365, we automatically collect your IP address, device type, browser type and version, operating system, referring URLs, and session data. This information helps us maintain platform security and improve user experience.
2.6 Communications Data. If you contact penoy365 customer support via email, live chat, or other channels, we retain records of those communications to assist with your queries and improve our service quality.
2.7 Marketing Preferences. If you opt in to receive promotional communications from penoy365, we collect your marketing preferences and communication history.
3.1 penoy365 uses your personal data for the following purposes:
4.1 penoy365 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 penoy365 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following circumstances:
5.2 All third parties with whom penoy365 shares personal data are required to maintain appropriate security measures and to use the data only for the specified purpose.
6.1 penoy365 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences and analyse how you use penoy365.
6.2 Types of Cookies We Use:
6.3 You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the penoy365 platform.
7.1 penoy365 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations.
7.2 Transaction records and KYC documentation are retained for a minimum of five (5) years following account closure, in compliance with AML regulations and PAGCOR requirements.
7.3 Where personal data is no longer required for the purposes for which it was collected, penoy365 will securely delete or anonymise it in accordance with our data retention schedule.
8.1 penoy365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, penoy365 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by penoy365:
9.2 To exercise any of the above rights, please contact the penoy365 Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.
10.1 The penoy365 platform is strictly intended for adults aged 21 years and above. penoy365 does not knowingly collect personal data from individuals under the age of 21.
10.2 If penoy365 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on penoy365, please contact us immediately at [email protected].
11.1 The penoy365 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the penoy365 platform. penoy365 is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.
12.1 penoy365 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the penoy365 platform prior to the changes taking effect.
12.2 The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of penoy365 following any updates constitutes your acceptance of the revised Privacy Policy.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the penoy365 Data Protection Officer:
13.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Your data is safe with us. Join millions of Filipino players who trust penoy365 for secure, fair, and exciting online gaming — with instant GCash and PayMaya payouts, 24/7.
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